Thursday, July 26, 2007

Camtasia and Bugs

Where I work we are currently undergoing testing in order to get to our release date. The normal thing I have always seen in previous jobs is that the tester will test the application, write up a bug report and then pass it on to the developer. It is upto the dev to reproduce the bugs.

Initially the dev is resistant to change and will assume that the QA is full of "Higen-Stigen!" For the developer....seeing is believing. This sometimes can foster a culture of mistrust between Devs and QA. A better way for the tester to prove that they have a 2-legit-2-quit bug is to reproduce and record through camtasia...or some other recording software. Then post the video file with the bug.

I really believe this method breaks down any communication barriers between the two groups.

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